Facilitate Lean working
40 teaching hours (online/physical) | 20 hours of self-study | online exam | Green Belt certificate LCS 1b
Studybook De toolbox voor dienstverlening | Assessment practical assignment
Learning goals LCB Green Belt training course
Customer value
You know how to use Moments of Truth, KANO and Customer Arena.
Value stream
You improve processes based on Value Stream Mapping.
Visual management
You improve by using Ishikawa’s, Histograms and Pareto’s.
Capacity management
You anticipate customer demand with the right capacity.
Change management
You understand Lean tools for change management.
Troubleshooting
You take problems with A3, 5x Why and Kaizen (DMAIC).
Upcoming training courses
The interaction with other course members – through games and exercises – provides new insights and ideas.
Increase your knowledge and your network!
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What our participants say
“The excellent supervision of my practical assignment has contributed enormously to obtaining my Green Belt certification.”
“The tools offered for solving problems and eliminating waste I could immediately apply in my work.”
“The trainer used his own experiences to convey the material well. His feedback on my practical assignment helped me to complete it successfully.”
