Central Netherlands
Facilitate Lean working
5 days – data on request
09.00 – 17.00 h
5 days – data on request
09.00 – 17.00 h
40 teaching hours (online/physical) | 20 hours of self-study | online exam | Green Belt certificate LCS 1b
Studybook De toolbox voor dienstverlening | Assessment practical assignment
You know how to use Moments of Truth, KANO and Customer Arena.
You improve processes based on Value Stream Mapping.
You improve by using Ishikawa’s, Histograms and Pareto’s.
You anticipate customer demand with the right capacity.
You understand Lean tools for change management.
You take problems with A3, 5x Why and Kaizen (DMAIC).
The interaction with other course members – using games and exercises – provides new insights and ideas.
Increase your knowledge and your network!
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“The excellent supervision of my practical assignment has certainly contributed to the achievement of my Green-Belt certification.”
“The tools offered for solving problems and eliminating waste I could immediately apply in my work.”
“The trainer used his own experiences to convey the material well. His feedback on my practical assignment helped me to complete it successfully.”
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